Supervision: First Time Supervisor - A Fundamental Skills Overview

Program Outline – 6 hours

Just because someone is good at a particular task, does not mean that he or she will be a good supervisor. Supervision skills need to be taught. Best practices are reviewed in this one-day seminar, ideal for someone thinking about getting into supervision, someone new to supervision as well as for seasoned supervisors that want a refresher of best practices. Your commitment to this training will help you think like a leader, gain respect and support, ensure tasks are completed on time, encourage team building and much more.

What Will Be Covered:
  • • Understand your role as a supervisor
  • • Develop effective decision-making skills
  • • Manage change effectively
  • • Communicate effectively
  • • Manage your time effectively
  • • Make meetings more productive
  • • Handle praise, criticism, and conflict

  • Audience: First-time supervisors and team leaders; those with experience that want a refresher or who have had no formal training; high potentials/future leaders.

    “…I will use this manual for reference a lot. I liked the examples the instructor gave-- she has been a supervisor and understands the frustrations. Good tips.”

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