Supervision: First Time Supervisor

Supervision: First Time Supervisor - A Fundamental Skills Overview

Program Outline – 6 hours

Just because someone is good at a particular task, does not mean that he or she will be a good supervisor. Supervision skills need to be taught. Best practices are reviewed in this one-day seminar, ideal for someone thinking about getting into supervision, someone new to supervision as well as for seasoned supervisors that want a refresher of best practices. Your commitment to this training will help you think like a leader, gain respect and support, ensure tasks are completed on time, encourage team building and much more.

What Will Be Covered:

• Understand your role as a supervisor

• Develop effective decision-making skills

• Manage change effectively

• Communicate effectively

• Manage your time effectively

• Make meetings more productive

• Handle praise, criticism, and conflict

Audience: First-time supervisors and team leaders; those with experience that want a refresher or who have had no formal training; high potentials/future leaders.

“…I will use this manual for reference a lot. I liked the examples the instructor gave-- she has been a supervisor and understands the frustrations. Good tips.”