Bankers Teaching Bankers
Why use MBC for your bank, credit union or other financial institution? MBC’s Strategic Performance Consultants have experience working in and with small community banks, mid sized banks and very large banks for a combined 80+ years. All consultants are familiar with the highly competitive, face paced challenges bankers face today and relate well to all levels of employees from the front line staff to the top executives. MBC has developed performance appraisals specific to match the bank’s culture supporting their level of sales and service commitment. Other services and training specific to banks include:
- Developing a Sales and Service Culture
- Consulting Services
- Leadership Feedback Reports
- Business Development: Managing and Building Relationships
- Cross Selling at the Teller Window
- LOP: Learning Our Products
- Maximize Sales Through Service
- Quality Customer Service…Really!
- The Executive Series
- The Supervision Series
Additional training is available through MBC’s Leadership, Human Resource, General and Sales and Service Curriculums. All of MBC’s training programs may be customized to meet specific requests to include but not limited to the use of your bank’s policies and procedures.