Program Outline (3 to 6 hours per module - 42 hours total)
The Supervision Series has consistently received the highest participant evaluations for 15 years straight!
Tools to help supervisors survive and THRIVE!
Improving the quality of supervision Is essential because of the immediate impact on employee productivity. Most supervisors were promoted to a supervisory position because they were good at performing a particular task, but have little managerial experience. Many supervisors are now managing former peers and are often caught between the management role and their former employee role.
This seminar is ideal for the supervisor with up to 5 years supervisory experience or for someone who has never had supervisory training, regardless of how long they have been a supervisor.
The Supervision Series is designed to be offered over a period of weeks in order to build on skills taught, and maximize reinforcement. The topics below were developed to be taught in 3 hour blocks, which can be facilitated to fit your organizations scheduling preference. Participants are requested to involve their employees in assignments and participate openly with current and relevant issues.
This seminar will assist supervisors in:
- building and maintaining mutually rewarding relationships with their employees through communication and motivation;
- learning to set reasonable and consistent authority lines to create a productive work environment;
- delegating and coaching skills;
- developing self-management skills including goal setting, prioritizing and decision making;
- improving human relations skills.
Series Includes:
- Individual Presentations
- Homework Assignments
- Group Work
Each module is ½ day or three hours each and may be scheduled two per meeting for seven meetings, or a combination of full day and half days.
Module 1: Supervisor and Employee Relationships
|
Module 2: Interpersonal Skills
|
Module 3: Productive Work Climates
|
Module 4: Problem Employees
|
Module 5: Staffing
|
Module 6: Delegating and Training
|
Module 7: Performance Appraisals I Setting Goals
|
Module 8: Perf. Appraisals II Writing the Performance Appraisal
|
Module 9: Managing Yourself - Part I
|
Module10: Managing Yourself-Part II
|
Module 11: Managing Your Environment
|
Module 12: Building Teams
|
Module 13: Choices and Challenges
|
Module 14: Leading into Tomorrow
|
Participants Receive:
- Text Book
- Exercise Book
- 3-Ring Binder
- DiSC Profile
- Life Challenge Inventory Workbook
- Effective Phrases for Performance
- Certificate and Plaque*
- Appraisals
*Participants must attend all sessions unless pre-approved, complete all homework assignments, participate in class, complete an individual presentation and increase their final test by at least 25%.
