-MBC- Michigan Business Consultants Training & Development, Inc.

Improve your department’s morale, motivation AND productivity by using encouragement feedback and developmental feedback. Do you put off talking to your employees when problems occur? Do you find yourself saying, “It’s not that bad,” or “Maybe it will go away,” only to find that the problem gets worse and you get more irritated? Do you find yourself putting out fires instead of planning, organizing and being as efficient as you would like? If so, this workshop is for you! You will learn how to coach your employees to motivate and how to deal with problems as they occur. You will learn the laws concerning your supervisory responsibilities and how to document properly. This seminar helps individuals analyze personal coaching skills and improve areas that are often put off or avoided all together. Effective coaching can be a strong motivational tool for supervisors, one that employees appreciate!

What will be covered:

• Self Assessment
• Coaching Skills
  • Encouragement Feedback Skills
  • Developmental Feedback Skills
• Know the Law – Legal or Illegal
  • Documentation
• Video Review
• Dealing With Poor Work Habits
• When Things Do Not Get Better
• Practice

“I always procrastinate confronting employees, but now I see it more positively and will not delay discussion...I have been a supervisor for over seven years and I wish I had this when I was first promoted. I now document and deal with problems when they arise I am less stressed.”

Target Audience: Managers, Supervisors and Team Leaders

This presentation can be customized to fit the time frame for your event in keynote, breakout, half-day, or full-day format. We can also complement this topic with elements from other programs based on your overall event objectives.

Consider these complementary topics:

• Building Teams: Leading Teams to Work Together
• First Time Supervisor: A Fundamental Skills Overview
• Goal Setting
• Interpersonal Skills: Maximize Your Communication
• Quality Customer Service… Really!
• Leadership Today
• Leading for Success
• Motivating and Retaining Employees
• Surviving Deadlines: Get Organized
• The Supervision Series
• Unlocking Secrets to Productive, Involved Employees